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Strategic Account Manager

Foodsmart

Foodsmart

Sales & Business Development
Remote · United States
Posted on Friday, June 16, 2023
Who Is Foodsmart?
At Foodsmart, we’re knee-deep in changing the food and nutrition landscape and we’re leveraging technology and our team of bright minds with big hearts to make it happen. We believe that eating well should be within reach for all, not some. That food should be accessible and affordable and the foundation of good health. And that we have a role to pay in addressing the nutrition insecurity that plagues too many, and that has a direct impact on our health and susceptibility to illness.
We know the Foodsmart approach works, and we know it matters because we have the clinical outcomes published in major journals, serve >20% of the Fortune 500 and 4 out of 5 major health plans, and have the community engagement to back it up. And because we’re all Foodsmart customers.
We are working parents. We are doctors. We are patients. We have busy lives, tight budgets and need to feed picky eaters. We have lived in households that used SNAP and clipped coupons. So we built a platform that truly changes health outcomes and improves lives.
Our registered dietitians work with individuals to offer personalized nutrition guidance and connect them to the Foodsmart digital platform available on mobile and web, to create sustainable behavior change and deliver real results. Our integrated healthy food marketplace, including partners such as Walmart, Instacart, Grubhub, and others, allow individuals to go from meal planning to grocery delivery in minutes — saving them time and money.
We are a Series C startup based in San Francisco but support a remote working model. Are you ready to join our team and help solve one of the biggest problems facing the world today?
Learn more at www.foodsmart.com
About You
As the Senior Account Manager you will work deeply with our clients and own three key metrics: number of new telehealth visits for that client, recurring annual revenue based on eligibility or platform utilization, and upsell revenue creation.

You will:

  • Understand data well and are data driven to make changes in account strategy, and to report to our clients data that is important to both their organizational success and Foodsmart relationship success.
  • You will also research public filings and understand complex regulatory needs for health plan client populations, such as HEDIS measures and 1115 waivers, to adapt your strategy and co-develop new joint strategies with your client.
  • Be responsible not just for owning the client relationship, but for delivering marketing campaigns that drive enrollment and engagement that will ultimately lead to client satisfaction.
  • Use previous marketing knowledge and experience to work closely with the Foodsmart marketing team to take existing materials and adapt them to your client needs, and to co-create marketing campaigns based on your clients' situations.

You are:

  • Knowledgeable of how health insurance companies serve members across LOBs (Medicare, Medicaid, Commercial)
  • Comfortable working directly with marketing agencies/internal teams
  • Skilled at complex contracting and provider agreements within health plans
  • Knowledgeable of key clinical metrics across Medicare & Medicaid
  • Excellent at identifying upsell opportunities

You have:

  • 4+ years of experience in a consultant background with client facing/relationship development in the healthcare industry
  • Experience in sales or upselling client relationships
  • Experience in analyzing clinical and marketing data, such as running A/B tests
  • A demonstrated history of exceeding performance based metrics with clients
  • Background working with senior clients and gaining approvals on new strategies/tactics informed by regulatory filings and networking within the account
  • Understanding of telehealth, digital health, wellness or nutrition space
Role: Strategic Account Manager
Level:IC4
Location: Remote
Base Salary Range: $110,000/yr to $150,000/yr + equity + benefits+bonus
Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries at our headquarters in San Francisco, California. Individual pay is determined by work location, job-related skills, experience, and relevant education or training.
Foodsmart is an equal opportunity employer and values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other protected class.