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Director of Engineering - Travel (Remote)

Super.com

Super.com

Boston, MA, USA
Posted on Thursday, August 17, 2023
About Super.com
We started Super.com to help maximize lives–both the lives of our customers and the lives of our employees– so that everyone can experience all that life has to offer. For our employees, our promise is that Super.com is more than just a job; it’s an opportunity to unlock one’s potential, where learning is celebrated and impact is realized.
We are more than a fast-paced, high-growth tech company; we care about our people and take career progression seriously. This is your career and our aim is to supercharge it through the people, the work, and the programs that fuel who we are.
About this team
Super.com engineering has three full-stack product development verticals: travel, fintech, and a superapp that unifies travel and fintech along with several other savings and earnings use cases. Our dozens of microservices and event-driven architecture handle thousands of requests and events per second, ingest over 1TB of data per day and process over $1MM per day in sales, while maintaining a 99.9+% uptime. We have 80 engineers across our teams and we work in close partnership with Product Managers, Designers, and QA in an agile, fast-paced scaleup environment (that respects work/life balance).
About this role
As our Engineering Director for our Travel vertical you will be accountable for the technical strategy, execution, and engineering people leadership for our core business, processing over $1MM per day in sales. You will report into our VP of Engineering, oversee two Engineering Managers and a Staff SWE, and collaborate with a Group Product Manager and General Manager as a triad to propel the travel business. You will have the opportunity to have significant operating range, contributing to technical strategy, organizational strategy, getting your hands dirty in the code, and contributing to cross-vertical initiatives such as establishing best practices, guilds, and product development lifecycle improvements for full-stack development. Our stack is React on the frontend, and a combination of Python and Node microservices on the backend. Other technologies you’ll work with include Gitlab, AWS, Postgres, Redis, Datadog, Amplitude, and Snowflake.

About you

  • Highly motivated, interested in wearing multiple hats and continuous learning, and looking forward to working in a scaleup environment with an emphasis on delivering business value
  • Strong owner that has significant operating range, including stepping in to get hands dirty in the code
  • Positive and inspired person who enjoys finding a solution to problems, not just identifying them
  • Caring people leader that provides well-defined growth opportunities for reports
  • Strategic thinker who looks forward to working closely with business and product stakeholders
  • Strong communicator
  • Interested in working with our stack - React on the frontend, Python/Node on the backend, AWS infrastructure
  • Data-driven and dives deep into problems
  • Interested in a role with: 5-10% IC, 30-35% Tech leadership, 20% Collaboration/stakeholder management, 5-10% Hiring, 30% Team/people management

Responsibilities

  • Oversee the technical strategy and delivery of substantial projects aimed at propelling our Travel business
  • Oversee engineering managers, providing coaching, helping resolve technical, people, and process obstacles, and completing performance evaluations
  • Be a key contributor to quarterly OKR planning in partnership with the product team, ensuring a healthy contribution of initiatives from engineers, rigorous prioritization, and capacity planning
  • Ensure appropriate distribution of initiatives across teams and have well-defined collaboration interfaces between travel eng teams and eng teams in other verticals
  • Key contributor to engineering architecture discussions and designs
  • Work with travel engineering teams to continually improve our product development lifecycle
  • Oversee travel engineering hiring and organizational structure
  • Ensure our engineering teams strike the right balance between building efficiently and building sustainably
  • Contribute to cross-vertical initiatives such as establishing best practices, guilds, and product development lifecycle improvements
  • Get your hands dirty in the code when appropriate

Preferred Experience

  • Demonstrated excellence leading a team of teams with a focus on full-stack product development
  • Stepped into an existing org as a leader before
  • Been a hiring manager
  • Strong track record of technical delivery of major features/products, and balancing delivery and quality
  • Been at least a Senior Software Engineer or Technical lead for 3+ years
  • Strong knowledge of modern web technologies/tools/microservices
  • Strong depth with at least one of backend/frontend web development, and at least intermediate depth in the other
  • Comfortable with at least one of JS or Python
  • Worked with services at scale
  • Experience in a startup or scale-up environment
  • Experience with strategic initiatives such as OKR planning and organizational design

Nice to have

  • Working experience across a breadth of our existing infrastructure, languages and tools (python, node, react, postgres, redis, docker, aws, etc)

We've got you covered

  • Competitive salary packages, equity options, great benefits from day one, wellness budgets, as well as personal and team-level development budgets
  • We are remote first – you have the flexibility to work from around the world and the hours that make sense for you– so that you can do your best work while living life on your own terms
  • Other perks include: unlimited PTO, recharge days, travel discounts on SuperTravel, Weekly UberEats credit, annual company offsite
  • We welcome new family additions with generous parental leave and a flexible return-to-work plan
  • This is just scratching the surface– see our careers site for a more detailed overview of our perks & benefits
We Believe in Equal Opportunity
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Accommodations are available on request for candidates taking part in all aspects of the selection process. If needed, please notify our Talent Acquisition Partner.