Lead the Operations Behind Commercial Success

Location: Remote

At Vacatia, we’re redefining how families travel by combining innovation, flexibility, and exceptional service across our growing portfolio of resorts. The Director of Commercial Services is a key leadership role that ensures our Sales, Marketing, Revenue Management, and Distribution teams work in perfect harmony to drive results. This is your opportunity to shape the systems, processes, and analytics that power our revenue engine and set the stage for sustained growth.

Why You’ll Love Working at Vacatia

• Strategic Influence: Oversee the operational backbone of all commercial activities.

• Collaborative Culture: Work closely with leaders across Sales, Marketing, Revenue, and Operations to align strategies.

• Technology-Driven: Manage and optimize CRM, RMS, PMS, and BI tools to maximize performance.

• High-Impact Role: See your operational improvements translate directly into measurable results.

• Growth Environment: Be part of a company that’s scaling quickly and values innovation.
  

Your Impact

• Lead the coordination of commercial initiatives across multiple departments.

• Oversee systems and tools that drive revenue and operational efficiency.

• Develop reporting frameworks for key performance metrics and market insights.

• Implement process improvements to streamline commercial execution.

• Lead cross-functional projects from planning to on-time, successful delivery.

• Provide market intelligence to guide strategic decisions.
  

What You Bring

• Bachelor’s degree in Hospitality, Business, or related field (Master’s preferred).

• 8+ years in commercial operations, revenue management, or sales leadership in hospitality.

• Experience leading cross-functional initiatives with measurable results.

• Strong understanding of hospitality systems (CRM, RMS, PMS, BI tools).

• Excellent analytical, project management, and communication skills.

• Ability to travel as needed (up to 30%).
  

If you’re ready to design the processes, tools, and strategies that unite our commercial teams and fuel our growth, join Vacatia and help us shape the future of resort revenue and sales performance.