Deed Services Manager
Vacatia
Join Vacatia and Lead the Teams That Power Ownership Transformation Across Resort Management
Location: Local to Virginia (Remote)
Job Type: Full-Time · Exempt
Vacatia is an innovative hospitality company reinventing the vacation rental and ownership experience across discovery, booking, and stay. We’re building the next generation of travel lifestyle products — blending technology, hospitality, and design to create smarter, more connected experiences for guests, owners, and partners.
We’re looking for a detail-driven, operationally strong deed administration leader who will oversee ownership-transfer workflows across a national resort portfolio, ensuring accuracy, compliance, and a seamless owner experience.
If you thrive in a fast-paced environment, love building scalable processes, and excel at blending legal precision with operational efficiency, this is your opportunity to lead at the intersection of hospitality, real estate, and innovation.
Why You’ll Love Working at Vacatia
Build the Future: Shape a modern, technology-enabled deed and ownership-transfer operation that supports our rapidly expanding resort management platform.
Impact That Matters: Ensure legal accuracy, protect ownership integrity, and drive timely processing that directly affects owners, associations, and resort partners.
Innovation at Scale: Collaborate with Owner Services, Sales Administration, Legal, Finance, and external title partners while improving workflows, tools, and documentation systems.
Autonomy and Ownership: Lead your own team, refine operational standards, and drive KPIs across a high-volume deed-processing environment.
Culture of Growth: Join a company that values process improvement, collaboration, and continuous learning with opportunities to expand your leadership and technical expertise.
Your Impact
Lead and manage deed preparation, review, and recording, ensuring accuracy of legal descriptions, ownership details, and jurisdiction-specific requirements.
Oversee all ownership transfers, including resales, foreclosures, relinquishments, and inherited ownership changes.
Ensure regulatory compliance across state, county, HOA/POA, and developer requirements.
Maintain accurate deed and ownership records in internal systems and PMS platforms.
Manage and mentor a high-performing team, building SOPs that drive efficiency, consistency, and accuracy.
Monitor KPIs and workflow performance, optimizing cycle times, quality standards, and service levels.
Partner with cross-functional teams — including Owner Services, Sales Administration, Legal, Finance, Responsible Exit, and Resort Operations — to ensure smooth ownership transitions.
Serve as the subject-matter expert on deed requirements, legal constraints, and county recording rules.
Coordinate with external stakeholders such as county recorders, title companies, attorneys, and developer entities.
Mitigate risk and ensure document integrity, staying current on timeshare statutes and land-record standards.
Support owners directly by addressing deed-transfer questions, estate matters, and escalated issues with clarity and care.
Contribute to special projects, including acquisitions, divestitures, and large-scale ownership cleanups.
What You Bring
5+ years in timeshare deed processing, title services, HOA/POA administration, or real estate legal documentation.
Experience managing a team in a high-volume operational or documentation environment.
Strong understanding of recording requirements, real estate legal descriptions, and timeshare ownership structures.
Proven ability to build scalable processes and manage complex, multi-step workflows.
Exceptional accuracy and attention to detail with legal and financial documents.
Proficiency with document-management systems, PMS platforms, and Microsoft Office.
Strong communication, problem-solving, and relationship-management skills.
Working Conditions
Hybrid schedule with onsite presence required in our Virginia office.
Occasional travel to resorts, partners, or county offices.
Fast-paced, deadline-driven environment with multi-stakeholder coordination.
Physical Requirements
Ability to sit for extended periods while working on a computer.
Ability to lift up to 10 lbs. of files or documentation as needed.
Join Us
Join us at the start of something big. If you’re ready to lead high-impact deed operations, enhance ownership accuracy, and drive meaningful improvements across our portfolio, we’d love to hear from you.